The firm Xavier Niel launches a portal to guide and accompany its subscribers in the discovery and use of home automation services. Freebox Delta.
With the arrival of the Freebox Delta, the ISP has embarked on home automation, one of the major parts of IoT (Internet of Things) by offering a security package including camera, door opening detector, remote control and motion detector. Faced with the relative youth of technology and the lack of knowledge of part of the public of its subtleties, Free decided to launch Smarthome, a portal that wants to be complementary to the home automation and security offer of the Delta.
A real support site dedicated to Freebox Delta home automation
The site could not be simpler. A search bar is placed at the top of the home page with, just above, a list of ten popular items, such as "The sound level of the alarm is low" or "Safety Park Contents".
A little further down, we find the main categories of the help site: News, Installation, Use, Camera, Central alarm, Opening detector, Motion detector, Remote control and FAQ.
The site claims to offer a real plus for those who can not afford to wait for a return of Free support. It is also quite comparable, in the spirit, with the site of assistance, which includes all the products (box and mobile) of the ISP.
This article has interested you ?
Subscribe to the newsletter and receive every day, the best of the high-tech news and digital.