Business According to the BGH, Amazon providers are not liable...

According to the BGH, Amazon providers are not liable for customer reviews


Federal Court of Justice

The BGH finally refused to pay a contractual penalty against an Amazon dealer on Thursday.

(Photo: AP)

Karlsruhe Vendors who sell their product on Amazon are not responsible for misleading customer reviews. The Federal Court of Justice (BGH) decided this on Thursday and thus finally refused to pay a contractual penalty. Customer reviews are clearly separated from the offer on the online marketplace Amazon and users would not count them to the seller, it says in the reasoning.

In the specific case, it was about an adhesive plaster that is supposed to alleviate pain. Since the effect cannot be proven medically, the Association for Social Competition demanded that advertising be omitted. The provider of the so-called kinesiology tape then issued the corresponding cease and desist declaration in 2013.

When the retailer then offered the patch on Amazon in 2017, customer reviews appeared there, which in turn confirmed pain relief. The Association of Social Competition then demanded a contractual penalty because the dealer had adopted the customer ratings. The Essen Regional Court and the Hamm Higher Regional Court had already dismissed the competition organization’s complaint. These decisions have now been finally confirmed by the BGH.

It also played a role that the product did not pose any health risk. As a result, there is no need to weigh between the legal good of public health and freedom of information for customers.

More: With these tricks, fake test portals manipulate customers on the Internet.



Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Latest news

Corona crisis will change the world of work forever

News from my state In order to bring our readers closer to the scene, we move regional content...

Coronavirus: more than 28 thousand dead and 600 thousand infected in the world

The coronavirus pandemic reached another milestone today, surpassing 600,000 infected worldwide, after a new increase in cases in Europe...

Can the virus come back? | Bernese Oberland

Are patients really permanently immune after surviving illness? There are signs of hope. Specialists and imprisoned people ask themselves:...

Must read

You might also likeRELATED
Recommended to you