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Apple Inc. (NASDAQ: AAPL) has warned that restoring from backup could lead to mistakes related to widgets Apple Music and iOS 15 on newer models of iPhone 13 and iPad.
What has happened
Apple has noted in a new support document released Thursday that customers trying to restore their new iPhone or iPad devices from backup might not be able to access the Apple Music catalog, settings, or use the sync library.
The issue affects the new iPhone 13, 9th-generation iPad, and 6th-generation iPad mini, but can be resolved with an update to software, as pointed out by the tech giant.
The company run by Tim Cook has also identified another problem that reverses widgets to their default settings after restoring devices from a backup. This problem also affects the new iPhone 13, iPad and iPad mini models.
Customers experiencing the issue will need to re-customize their widgets.
Also read: “The iPhone 13 is not worth it if you have an iPhone 12”
Because it is important
Apple unveiled the new iPhone 13 models at its highly anticipated fall event last week, when they also went on sale for pre-order.
According to the Wedbush analyst, Daniel Ives, the worldwide activity log has indicated that pre-orders for the iPhone 13 are running more than 20% above the figure for Apple’s iPhone 12 launch last year.
The movement of prices
Apple shares closed Thursday’s trading session nearly 0.7% higher at $ 146.83.
Photo: courtesy of Apple