Creaform – Spécialiste, service client at Ametek, Inc. in Houston, Texas

Job Description:

Our Customer Services department is looking for a Sales Specialist to support Latin American customers in all their interactions with Creaform regarding their after-sales service needs.

In this key position for the customer experience, your mission will be to maintain and develop the link with customers by providing them with advice on the services available to them to make the most of Creaform products and technologies.

Come take on new challenges and combine your talent with a passionate and determined team!

You will be responsible for:

  • Monitor and advise current customers on the effective use of their service programs and their future service needs.
  • Follow up and advise potential customers to introduce them to our customer service product portfolio.
  • Participate in regular account reviews where you will share all the relevant customer information you have gathered.
  • Forecast and follow up on direct and indirect sales.
  • Perform day-to-day sales management, such as order entry and customer management in the CRM (quote development, opportunity tracking, order entry and confirmation, credit inquiry, customer creation, etc.).

You have the profile you are looking for if you…

  • Is bilingual French-English or English-Spanish;
  • Has 5 years of experience in the field of customer service or customer loyalty;
  • Has good basic knowledge and ability to learn computer tools and software.

You earn points if you…

  • Able to communicate in French or Portuguese.
  • Has experience in the field of metrology.

In return, we offer you…

  • The chance to work in a stimulating work environment within a human and passionate team, for which pleasure and well-being at work are non-negotiable;
  • The opportunity to develop your skills and expertise;
  • The pride of working in a high-performance technology company, open to the world;
  • Flexible schedules;
  • A generous and flexible teleworking policy, even after Covid, when the function allows it;
  • A salary and growth potential that meets your expectations;
  • A wide range of social activities, and much more.
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As a subsidiary of AMETEK Inc., a leading global player in the manufacture of electronic instruments and electromechanical devices, Creaform is internationally recognized for its advanced technologies and excellence in R&D. Although we develop our market on a global scale, our work environment preserves the entrepreneurial spirit and the dynamism of a start-up company.

Are you interested in the position, but don’t have all the required skills? Send us your application anyway. We believe that experience and personal background, combined with a healthy dose of passion, can make all the difference.

Nearest main market: Houston