A non-profit organization with disability rights in Oregon has filed a letter of complaint to the city of Portland over new rules for the e-scooter pilot program that has just begun its second phase.
Disability rights Oregon says in the letter on Thursday that the city's decision to levy local residents' suit against the ubiquitous e-scooters directly at private scooter companies, rather than at the city, reduces transparency.
Emily Cooper, the legal director of the non-profit organization, says the change in reclamation procedures increases the risk to the public, including those with mobility issues.
Portland submitted 600 complaints during the first six months of its pilot project last year.
Brianna Orr, with the Portland Bureau of Transportation, says companies have to report complaints to the city on a monthly basis and be checked if something is wrong.