Engineer Darren Harris, pictured, 53, is taking legal action against Persimmon Homes after claiming 80 defects in his brand-new home
An engineer has launched legal action against Persimmon Homes after finding eighty defects in his brand new house including 'wonky' brickwork and a 'bumpy lawn'.
Darren Harris, 53, paid £ 210,000 for his four-bed home in Pembrokeshire.
Now he says his neighbors have been laughing at the property because of the 'shoddy' brickwork at the side of the house.
Persimmon, who built the house, say they are aware of the concerns and are working to reach a satisfactory conclusion.
Mr Harris says the problems started on one day when he got the keys in June.
He said, 'The neighbors came over and asked me if I had seen the brickwork on the back of the house. They said to me "We've had a bit of a laugh and a giggle."
When Mr Harris examined it, he said he was shocked to find it.
The Civil Engineer said: 'I know all about brickwork. I'm a builder myself, and have run my own company for 36 years, 'he said.
He added the walls were 'just the start' and later he could not open the door with his keys due to a poorly fitted frame.
Mr Harris said: 'We could not get in. I thought there was a problem and went back to the site office.
'A Persimmon agent came back with me and in the end, he had to shoulder-barge the door to get it open.'
Mr Harris said: "The brickyard at the side of the property, pictured
He also said there were problems with the drainage, pictured, causing waste water to pool
Mr Harris said the workmanship was 'shoddy' and the lawn, pictured, is 'bumpy'
Mr Harris added: 'Everything is appallingly built – the workmanship is just shoddy. The problems are unbelievable. '
Mr Harris, who lives in Sutton Coldfield in the Midlands, bought the house at Martello Park, Pembroke before building what completed.
Together with his wife, who is an area manager for Greggs, he has a number of buy-to-let properties in Pembrokeshire.
He added: 'When we went to see the development initially, we looked at the show home.
It looked like a nice spot, with views on Pembroke Castle, so we put a deposit down in February 2018. '
As well as the poor brickwork, we have found paving slabs have been laid down on rubble and earth, without any cement.
The ground is not in the garden, the drain is in the wrong place.
'While I was there, I saw a worker sharing some slabs and I could see he was doing it all wrong.
The civil engineer added he broke a toe while mowing the lawn and accidentally kicking the exposed drain cover, pictured
Mr Harris said he could not tell what he was doing
'I'm a bricklayer by trade, so it's clear.
'Even the guttering is all wrong, and not just on my property. None of the guttering reaches the end of the houses and water cascades down the sides when it rains.
'While I was mowing the lawn, I kicked my foot on the raised drain cover and broke my toe, causing me to take three weeks off work.'
He added his marriage to the work due to the stress levels.
Mr Harris said: 'It's caused my wife and I no end of worry and stress. She has been in tears. If my marriage was not so strong this could have finished us. '
Mr Harris highlighted the problem on Facebook and said he was directed to Persimmon's social media page.
He said: 'After I posted my story, I was contacted by Persimmon who said they would like to address my complaints.
'They sent a young guy round – he could only have been 20 years old. He spent a day taking doors on and off, and making it worse. '
While Persimmon agrees to fix some of the issues, the problems persisted and Mr. Harris starts fixing the problems himself.
He drove the 440-mile round trip between the Midlands and Pembrokeshire during the summer, staying in the back room of the property.
Harris to find a 'satisfactory conclusion'
Mr Harris said he had spent thousands to fix the problem and was taking his case
Mr Harris has launched legal action.
He said: 'I have been on the head office. I've been brave enough to take them on and take them to the small claims court.
The rectification work they attempted were not acceptable. I have given you the opportunity to put it right.
'I've had to get my tenants in, which has resulted in losses of £ 1,600.
'We have been getting to work on the retrospective work and it has cost us thousands. That's the only way I could get the house finished and ready for our tenants. '
A spokesman for Persimmon Homes West Wales said: 'We are aware of Mr Harris' concerns and we are working to reach a fair conclusion.
'We have many happy customers across South Wales and we take customer service seriously.'