“I don’t work 24/7” was part of the forceful response of a Mexican worker, after one of his clients sent him persistent messages almost at midnight and even became aggressive. After sharing the experience on social networks, the story went viral and sparked a debate about whether to answer job requests from clients at any time.
A Mexican worker exposed on social networks an insistent client who sent him messages almost at midnight, demanding that he see a labor matter. “I don’t work 24/7”, was part of the response that unexpectedly became a viral phenomenon.
“Surely, this is going to get me into a fight tomorrow at the office, but it feels good, it feels very good,” said Iván Nava after sharing on Twitter the series of messages that his client sent him late at night. the night.
In the captures of the conversation via Whatsapp, it is observed that this person says that he urgently needs to talk to him about an event that they had scheduled for the weekend. “Answer, I need to talk to you,” she says in the first message sent at 11:39 p.m. “I need to clarify a few points from the weekend event. Can you take my call ”, she tells him later at 11:40 p.m.
After a series of missed calls, he became more aggressive. “With a chingada (Mexican insult), I see that you are online. Answer!” he expresses.
Surely this is going to get me into a broncon tomorrow at the office, but it feels good, it feels good, and very good ????. pic.twitter.com/lRf1zHjH0A
— ???? Ivan Nava ???? (@IvanNavaMx) February 22, 2022
“I don’t work 24/7”, the answer that generated divided opinions
At the insistence, Ivan replied: “No, let’s see, allow me, Francisco, I don’t work 24/7 and I ask you, please, to measure your words, on some occasion we already had a problem because of your ways of treating my people”.
“From now on, I’m handing over your account to another director and leave me the fuck up. I’m not interested in working with a bossy, arrogant, arrogant jerk like you. Have a good night”sentenced.
After the post went viral, many supported the young worker, saying it was okay to put limits on the abuse of some customers.
“Very good! No matter who you are, you should put an ‘up to here’ to whoever wants to abuse you or your team. They are not hours, they are not modes. There is a work schedule and it must be respected, that already borders on harassment”, commented a user.
However, for others it was an inadequate response, since they had to answer and assess the urgency, in addition to pointing out that they did not make enough effort for their work.
“He offended you because you did not clarify the situation. You don’t know how urgent it is and at the end of the day he is a customer. He is a director. His pressures are different from yours and you get paid to serve him. The company will be better off without you. Good luck finding a place where there is no pressure,” said another netizen.
A viral story with a happy ending for the worker
After the incident, the man said that the human resources manager called him the next day to a meeting to “negotiate.” “I don’t know if this is good or bad, I don’t know what I want to negotiate,” he said.
Later, he confirmed that he had not been fired or reprimanded for what he did. “The owner of the company and the client asked me for help to carry out the project, they didn’t fire me, they didn’t scold me, nor are they going to fire me,” he said.
“First of all, thank you for your tweets of support, for your love, your recommendations, your offers to advise me and even job offers. A moment ago I spoke with the most important partner of the company where I work and he told me that I have his TOTAL support, “she said, as reported by the Mexican newspaper El Heraldo.
“I feel good about myself. I know that, if he had not put a stop to this person, the rudeness and mistreatment would have increased, because it was not the first time he had done it. Nobody deserves that. Everyone, regardless of hierarchy, deserves fair, respectful and dignified treatment in our workplace and in any area of our lives. Dignity is not negotiable”, he concluded in another Tweet.