Buyer Protection Program.
What security do I have if I order using the shopping cart and pay for the goods in advance?
In principle, all providers are checked on oldthing and unreliable providers are excluded. When assessing and assessing how safe and trustworthy a provider is, we recommend that you look at the number of sales already made by the provider and the latest customer reviews before each order.
To ensure that your purchases are worry-free, we also secure every order in the shopping cart with up to 250 euros.
In the unlikely event that something should really go wrong and, for example, the goods don’t arrive and you don’t get your money back, our buyer protection program will step in. We will then refund you the purchase price (maximum 250 euros per item) if no agreement can be reached with the seller. It can take up to four weeks from the start of the claim settlement to the payment of the amount.
If you have any questions or want to secure purchases with a purchase price of more than 250 euros, please feel free to contact us.