Is this WhatsApp problem driving you crazy too? ⊂ · ⊃ CURVED.de

If you are currently at the PC, it is more convenient to read and send WhatsApp messages via the desktop application or WhatsApp Web in the browser. The Samsung Galaxy S21 series, however, deprives you of this convenience and disconnects from the PC application.

The voices in the official Samsung forum and in Reddit posts are getting louder and louder: Both the Galaxy S21 and the Galaxy S21 Plus and Galaxy S21 Ultra regularly cut the connection to WhatsApp Web. Instead of your chats, you will find the message that your smartphone should not currently be connected to the Internet. The problem is probably not really due to a lack of internet connection.

our recommendation

display

Samsung Galaxy A52
+ BLUE Allnet L 4 GB

  • Impressive 90 Hz display for smooth scrolling(16.40cm / 6.5 inch FHD + Super AMOLED display)

  • A camera that can do a lot(clear photos with the 64 MP main camera with OIS)

  • 3 + 1 GB LTE data volume (with up to 21.6 Mbit / s)

mtl./24Monate:

19,99

17,99

to the shop

That’s behind it

Assumptions suggest that it is due to Samsung’s radical battery optimization. As soon as the lock screen of the Galaxy S21 smartphones is activated, unused apps are only run in the background. The battery optimization feature prohibits network activity from apps running in the background. The result: Your app notifications are no longer in real time.

Accordingly, Samsung’s battery optimization seems to correlate with the WhatsApp problem. As soon as you press the screen lock of your smartphone, it cuts the internet connection. You will only receive up-to-date notifications when the smartphone is unlocked and the app is active. The WhatsApp FAQs also state that the connection may be lost if the app application is closed in the background.

our recommendation

display

Galaxy A52 blue front view 1

Samsung Galaxy A52
+ BLUE Allnet L 4 GB

  • Impressive 90 Hz display for smooth scrolling(16.40cm / 6.5 inch FHD + Super AMOLED display)

  • A camera that can do a lot(clear photos with the 64 MP main camera with OIS)

  • 3 + 1 GB LTE data volume (with up to 21.6 Mbit / s)

mtl./24Monate:

19,99

17,99

to the shop

No solution in sight yet

A very simple solution would be to deactivate the battery optimization so that WhatsApp also runs in the background. But even after reinstalling the app, the problem doesn’t seem to be resolved. Resetting the smartphone to the factory settings out of sheer desperation is also unsuccessful.

Galaxy S21: One UI 3.1 im Suspicious

Some users report that the problem is significantly worse on Galaxy S21 smartphones running Android 11 and One UI 3.1. Owners of smartphones from other brands equipped with Android 11 report similar complications. However, Samsung’s devices that have the One UI 3.1 user interface installed are said to be the worst hit. It favors the closing of apps that should continue to run as background applications.

Galaxy S21 5G with Galaxy Tab A8.0 gray front view 1

Deal

Samsung Galaxy S21 5G
+ o2 Free M Boost 40 GB
+ Galaxy Tab A8.0

mtl./24Monate:

56,99

48,99

to the shop

Galaxy S21 5G with Galaxy Buds Pro gray front view 1

Deal

Samsung Galaxy S21 5G
+ o2 Free M Boost 40 GB
+ Samsung Galaxy Buds Pro

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