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Home Business Lyft pulls electric bikes in three US cities after complaining about brakes

Lyft pulls electric bikes in three US cities after complaining about brakes

FILE PHOTO: The Empire State Building can be seen in the distance when a woman rides a Citibike in the Soho neighborhood of New York on July 27, 2013. REUTERS / Gary Hershorn / File Photo

NEW YORK (Reuters) – Lyft Inc. takes several thousand electric bikes out of service as part of the bike share program in New York, Washington and San Francisco for a braking problem, the company said on Sunday.

"We recently received a small number of reports from drivers who had more braking power than expected on the front wheel," Lyft said in a blog post sent to customers on Sunday.

Too much braking force can lead to a fall.

The company's Citi Bike division is working to replace some 3,000 Pedal Assist bikes in New York, Washington and San Francisco with traditional bikes to prevent business interruptions. The company already operates around 17,000 traditional bicycles in these cities. Some of the electric bikes are still in the docks, but customers can not rent them anymore.

"After a small number of reports and with great caution, we are keeping our e-bikes proactive," said Citi Bike spokeswoman Julie Wood. "Safety always comes first."

The company said it had been working on a new electric bike model that could soon be up and running.

Lyft, which went public in March, bought Citi bike operator Motivate last year to fight off competition from competitor Uber Technologies Inc. months ago.

(The story is turned down to change the lead paragraph to make it clear that the e-bikes are being decommissioned.)

Reporting by Imani Moise; Editing by Peter Cooney

Our standards:The Thomson Reuters Trust Principles.



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