Communication systems across the country were causing problems at Illinois driving license facilities where many were applying for Real ID applications, according to Illinois State Secretary's Office.
The American Association of Motor Administrators had an outage, reducing its "external verification systems" in all 50 states, the Secretary of State's Office said in a statement.
"Unfortunately, we can't process enough transactions due to the AAMVA break," the statement reads. "We hope that AAMVA will resolve this issue as soon as possible."
According to the spokesman Beth Kaufman, the issue relates to all licensing at district facilities. The AAMVA system confirms "passports, social security numbers and driver problems," she said.
Residents reported long lines with many people waiting for at least two sites in the area, including one in Chicago and one in Villa Park.
Hours of State drivers' service facilities were recently started to meet Real ID applicants across Illinois before the October 1, 2020 deadline.
Check back for more information on this developing story.
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