Two weights, two measures. Still president of the SNCF, Guillaume Pepy had promised that travelers prevented from moving because of the surprise strike from 18 to 20 October would be compensated. Finally, those who had a TGV ticket or Intercités but not the 3.5 million daily customers of the Transilien, suburban trains in the Paris region. A decision that annoys Valérie Pécresse, president of the Île-de-France and Île-de-France region Mobilités: «We are dissatisfied that SNCF plans to compensate everyone except Transilien's customersShe says.
This difference in treatment then raises the question of a strike being followed by RATP and SNCF on 5 December, which could go on beyond that. As a result, Valérie Pécresse is putting pressure on the two public transport operators. "We will require reimbursement of Transilien travelers for uninsured minimum serviceShe warns. In fact, customers would expect a commercial gesture if the movement lasts at least a few days and greatly disrupts their daily lives. Message received five out of five at SNCF. "In the context of an extendable strike beyond December 5, if the minimum service is not rendered, we will compensate the customers as we did during the strikes of 2016 and 2018"Says Alain Krakovitch, General Manager of Transilien at SNCF.
On the side of the operator of metros, buses and trams, it is estimated that the time has not come to address the subject. "We will discuss possible compensation when we know what kind of service we are able to provide "says RATP CEO Catherine Guillouard, who recalls that strikers must declare themselves 48 hours before the movement. In fact, the inconvenience for customers will not be of the same nature if all the traffic is stopped or if, as during the strike of September 13, the majority of the lines of metro were closed while 50% of the buses circulated , 40% of the trams and a little over 40% of the RER A.
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