During its annual convention for the Americas that took place in Orlando, Florida, the hotel company gave its highest distinction to properties that stand out in their role to help achieve the goals proposed in their business plan, among which Several hotels in Latin America were recognized. The “President`s Award” is granted annually to a select group of Radisson Group hotels that consistently receive high marks in terms of quality and service, such as the Net Promoter Score, user comments, implementation of the award-winning customer service program, as well as the promotion and execution of marketing programs that contribute to the success of the hotel in the market. Ken Greene, President for the Americas of the Radisson Hotel Group, was in charge of delivering the awards and greet the staff of the Radisson Group for “their vocation of customer service and the excellence that has led us to obtain positive results in 2017, making a difference for our customers, our communities and our company. ” Among the winners of Latin America are the Radisson Hotel San Isidro, Radisson Hotel Santo Domingo, Radisson Grenada Beach Resort, Radisson Hotel Bogota and Radisson Hotel Curitiba. In addition, the Park Inn By Radisson Diamond Barranquilla, the Radisson Poliforum Plaza León and the Radisson Blu Belo Horizonte were recognized with the Net Promoter Score Award. Among those awarded as “Hotel of the Year” were the Park Inn by Radisson Diamond Barranquilla and the Radisson Grenada Beach Resort; and as “New Hotel of the Year” the award went to the Park Inn by Radisson Santos, the Radisson Red Campinas, the Radisson Santa Cruz, Bolivia and the Radisson Blu Acqua Hotel & Spa Concón. Finally, Carlos Coloma, from the Park Inn by Radisson Tacna, Peru, won the “General Manager of the Year” award. On the other hand, the hotel group presented agreements for the construction of two new hotels that will be added to its portfolio in the Americas, located in Anaheim, California (Radisson Blu) and in New York (Radisson). As part of its 5-year strategic plan for the Americas, the company sees significant space to grow with all its brands, identifying 21 key markets where it plans to be aggressive with its expansion footprint, particularly with its Radisson Blu brand in the United States. These new hotels drive the Radisson Hotel Group to achieve the company’s goal of adding 13,000 rooms in the EMEA region and 56,000 more rooms in the Americas and Asia Pacific by 2022.
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