Responsibilities and Requirements of a Ramp Agent: Keeping Airports Running Smoothly

Purpose of a Ramp AgentA ramp agent must meet the demands of our passengers and the airlines to handle the cargo, baggage and cleaning of the plane. Ramp agents are best known to passengers in their role as baggage handlers as they load and unload baggage and cargo to and from the aircraft, but they are also responsible for other tasks related to the arrival and departure of passengers. flights.Ramp Agent Responsibilities

  • A ramp agent must move cargo and baggage to and from the plane constantly lifting objects up to 70lbs.
  • A ramp agent must read and interpret weight and balance instructions for loading the aircraft, identify hazardous materials labels, cargo manifests, and baggage and cargo routing labels.
  • A ramp agent must operate fuel-using motorized equipment including loading equipment and belt loaders, motor vehicles, cargo trucks, branch tractors, and aircraft loading systems.
  • A ramp agent is responsible for maintaining ramp safety at all times
  • A ramp agent must order aircraft on the ramp (including directing, assisting, and parking all arriving, departing flights, and towing aircraft).
  • Transfer cargo (and baggage) to other gates, other airlines and passengers.
  • A ramp agent must know the correct procedures for ground-handling and maintenance of service equipment, including checking the operation of the equipment.
  • Comply with all the Safety Procedures and Policies of each airline.
  • A ramp agent is responsible for courteously, promptly, punctually, and graciously handling customer baggage, air cargo, and company material, continuous lifting, loading/unloading, and filtering and transferring baggage, cargo, and transportation material. the company.
  • A ramp agent must provide the services that an airplane may need, (emptying toilets, drinking water and confiscated items)
  • Assist in the assembly of the ramp and the storage of machinery and luggage.
  • Communicate constantly with the flight crew and staff in the terminal.
  • Other tasks assigned by the supervisor and/or manager.

Skills and Requirements of a Ramp Agent

  • A ramp agent must be at least 18 years of age
  • Must possess a valid state issued license.
  • An acceptable driving record is required to be a ramp agent
  • Must have the flexibility to work any shift, when necessary, and be available 7 days a week, 24 hours a day, including weekends and holidays, to deal with any operational needs and/or unforeseen events.
  • A ramp agent must have skills to handle confidential information.