Touch does not work on your iPhone X? Apple has a solution

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A working iPhone X display

Sarah Tew / CNET

When the iPhone X hit the market last year, it redesigned Apple's headsets. The company has let go of the home button in return, a new Face ID activation functionand used a larger and richer new kind of screen, called OLED for display,

It turns out that "some" of the new displays that Apple offers in the iPhone X had a faulty part, which in the event of a failure caused the screen to respond temporarily or not at all to your touch. In a message posted on the company's website about the flawed part on Friday, Apple also said the screen may even respond if you do not touch it.

If you have any of these, Apple recommends that you find an authorized service provider, arrange an appointment with an Apple Store, or contact the technical support of the company that rates the phone. Apple says that if an iPhone X meets the requirements of the repair program, it will replace the display for free.

In general, Apple provides an easy way to determine if you may have a bad part, such as: With a serial number range, but not this time. The company also did not provide more detailed information on how many iPhones might be affected, though it said that no other iPhone models are part of the announced repair program. The company did not immediately respond to a request for comment on Friday night.

It is not the first time that Apple offers a repair program for its iPhones. In September, the company said "very small percent"iPhone 8 devices had faulty logic boards that caused them to restart unexpectedly, freeze the screen, or not turn on at all." In February, the company said, "small percent"iPhone 7 devices contained a bad part that caused the phone to tell users that there was no mobile service, even though there was one.

The company said separately that it will also offer repairs for "a limited number" of its entry 13-inch MacBook Pro Models sold between June 2017 and June 2018 that may have defective memory chips called SSDs, according to the company.

In this case, according to Apple, users could enter the serial number of their computer into a form on their website to see if they are eligible. In this case, the company prompts users to keep their computers serviced because the failed part can fail and result in data loss.

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