Dozens of Canadians returning from a resort in Cancun, Mexico, are reporting symptoms of food-borne illness, including vomiting, cramps, and stomach pain, with some requiring hospitalization.
Outbreak at Royalton Splash Riviera
Kelly Bennett and her extended family travelled from Hamilton to the Royalton Splash Riviera in Cancun. They experienced a rapid onset of illness, starting on the third day of their stay, with multiple family members becoming sick simultaneously.
“We went down five, six at a time,” Bennett told CTV News. She noted that many families at the resort were affected, with individuals confined to their rooms and visible signs of illness in the hallways.
Upon returning to Canada, Bennett’s family received a diagnosis of norovirus and food-borne parasites. Her son continues to experience symptoms, and the family has submitted 15 stool samples for testing.
Bennett also stated that one member of her group was asked to sign a non-disclosure agreement regarding the outbreak.
Similar Experiences Reported
Warren Carriere and his girlfriend experienced a similar illness after their stay. Carriere’s girlfriend was hospitalized for several days in Vancouver Island with symptoms including vomiting, diarrhea, and severe cramping.
Doctors confirmed a positive test for E. coli in his girlfriend’s case, a bacteria often linked to gastrointestinal issues and food recalls.
A Facebook group has emerged with numerous travellers reporting similar illnesses experienced in February.
Industry Expert Commentary
Wayne Smith, of Toronto Metropolitan University’s Institute for Hospitality and Tourism, suggests that increased travel to Mexico is occurring as travellers seek alternatives to destinations like Cuba, which are facing challenges due to tensions with the United States.
Smith questioned the enforceability of the non-disclosure agreements, arguing they may be invalid due to the duress caused by the medical condition at the time of signing. He recommends travellers have comprehensive medical insurance, including “cancel for any reason” coverage.
Preventative Measures
Infectious diseases specialist Dr. Isaac Bogoch advised Canadians to exercise caution with food and water in Mexico, recommending they “boil it, peel it, cook it or forget it.” He explained that fresh produce may carry bacteria or viruses that can cause gastrointestinal symptoms.
Bennett observed that resort staff appeared to be responding to the outbreak by providing hand sanitizer at buffets and restaurants, and some staff were wearing masks when interacting with guests.
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