2025 Gartner Healthcare Supply Chain Top 25: The Leaders

Gartner’s analysis recognizes U.S. health systems demonstrating exceptional supply chain performance and innovation. Here’s a look at the top five organizations in the 2025 ranking:

Beyond the top three, the list saw notable entries from Rush University System for Health and Corewell Health. NewYork-Presbyterian (No. 23) and Mass General Brigham (No. 25) also made their debut, signaling a broadening of innovation within the industry.

Masters of the Supply Chain: Sustained Excellence

The “Masters” category highlights organizations that have consistently excelled in supply chain management, achieving a top-five ranking at least seven times in the past decade. This year, Intermountain Health and Mayo Clinic maintained their Masters status for an impressive eight consecutive years, demonstrating a long-term commitment to supply chain optimization. Cleveland Clinic joined the ranks of Masters for the second time, solidifying its position as a leader in this critical area.

Did You Know?

Three Key Themes Driving Supply Chain Success

Gartner’s research identified three overarching themes that differentiate the leaders in the 2025 healthcare supply chain landscape:

1. Renewed Focus on Cost Management: Healthcare providers are proactively addressing financial pressures by building sophisticated models to anticipate the impact of tariffs, diversifying their supplier base, and investing in real-time monitoring tools. Centralizing operations through consolidated service centers is also proving to be a key strategy.
2. The Accelerating Digital Supply Chain: Artificial intelligence is no longer a future aspiration but a present-day reality. Leading organizations are deploying AI-powered analytics platforms for natural language processing, utilizing generative AI (GenAI) for contract review and predictive planning, and implementing robotic process automation (RPA) to streamline workflows. ERP modernization, control towers, and RFID technology for inventory accuracy are also gaining traction.
3. Strengthened Clinical Collaboration: Breaking down silos between clinical and supply chain teams is proving essential. This collaboration is driving innovations like procedure card optimization, reducing supplier variability, and establishing governance structures to standardize utilization and align cost with quality outcomes.

These organizations aren’t simply reacting to challenges; they’re proactively shaping the future of healthcare supply chains. But what does this mean for the broader industry? And how can other health systems emulate these successes?

“Healthcare supply chains are under pressure to deliver cost savings, improve resiliency and implement AI to transform their operations,” said Salil Joshi, Senior Director Analyst in Gartner’s Supply Chain practice. “This year’s leaders demonstrated the power of leveraging technology, including AI-driven insights, to extend their span of control, strengthen clinical partnerships and build smarter, more agile supply chains.”

Pro Tip:

The integration of AI and machine learning isn’t just about automating tasks; it’s about unlocking deeper insights into supply chain performance and enabling more informed decision-making. Furthermore, the emphasis on clinical collaboration underscores the importance of aligning supply chain strategies with patient care objectives.

Frequently Asked Questions About Healthcare Supply Chains

• What is the Gartner Healthcare Supply Chain Top 25 ranking?

  The Gartner Healthcare Supply Chain Top 25 is an annual ranking that identifies the top-performing health systems in the United States based on their supply chain capabilities and innovation.

• Why is cost management so important in healthcare supply chains right now?

  Healthcare organizations are facing increasing financial pressures, making effective cost management a critical priority. Strategies like supplier diversification and real-time monitoring are essential for mitigating risks and controlling expenses.

• How is AI transforming healthcare supply chains?

  AI is being used to automate tasks, improve forecasting accuracy, optimize inventory levels, and enhance decision-making across the entire supply chain. Generative AI is also emerging as a powerful tool for contract review and predictive planning.

• What role does clinical collaboration play in a successful healthcare supply chain?

  Collaboration between clinical and supply chain teams ensures that supply strategies align with patient care priorities, leading to improved outcomes and reduced costs.

• What are the benefits of achieving “Masters” status in the Gartner ranking?

  Achieving Masters status demonstrates a sustained commitment to supply chain excellence and positions an organization as a leader in the industry.