A Lifetime Dedicated to Patient Care

Throughout his distinguished 30-year career, G. Scott Herman consistently championed innovation within the healthcare landscape. Before establishing New Day Healthcare in 2020, he held the position of CEO at Elara Caring and served in executive capacities at six additional home health and hospice organizations. His journey began not in administration, but on the front lines – as a paramedic and flight nurse.

Herman’s clinical background deeply informed his leadership philosophy. He gained invaluable experience working in demanding environments like emergency departments and intensive care units, experiences that instilled in him a profound respect for both patients and the healthcare professionals who serve them. This foundation fueled his commitment to improving the patient experience and expanding access to quality care.

New Day Healthcare: A Vision of Integrated Care

New Day Healthcare, under Herman’s guidance, rapidly emerged as a significant player in the at-home care sector. The company currently employs approximately 10,000 individuals, providing a comprehensive suite of services – including hospice, home health, pediatric care, and personal care – to roughly 120,000 patients annually. New Day operates across Texas, Illinois, Kansas, Missouri, New Mexico, and Indiana, and is backed by the Kaltroco family office.

Herman’s leadership was characterized by a proactive growth strategy, marked by 16 acquisitions since the company’s inception. This aggressive expansion wasn’t simply about size; it was about building density within key markets and strategically co-locating services to create a seamless continuum of care. He envisioned a system where patients could receive the right level of support, at the right time, without navigating fragmented care pathways.

“Burn the Ships”: A Bold Approach to Innovation

Herman famously described his leadership style and New Day’s core philosophy as a “burn the ships” approach. This analogy, referencing a historical tactic of decisive commitment, underscored his determination to challenge conventional thinking and prioritize innovation. He believed in dismantling outdated models and forging a new path forward for at-home care.

“When we formed New Day it was to ‘burn the ships’ and do things differently, think about how we manage patients in a longitudinal way and not just across episodes, moments in time or incidents,” Herman told Hospice News in 2024. “In order to do that, we had to have a full care continuum in the markets we serve. In order for us to manage those people by their illness and to manage those people across years, not just in incidents, we need to have companies and assets in place that allow that care to happen and transition seamlessly.”

Did You Know?

The company has assured stakeholders that patient care and operational stability will remain uninterrupted. New Day Healthcare will continue to pursue its growth objectives and focus on delivering value to patients and communities.

Kenneth Hammond, a member of the New Day board of directors and chief investment officer of Kaltroco, lauded Herman as “a clinician at heart and a transformational leader.” He added, “He challenged all of us to rethink what is possible in home-based care — and he did so with urgency, conviction, and deep respect for patients and caregivers. We will honor his legacy by continuing the mission he began.”

What impact do you think a fully integrated, longitudinal approach to at-home care will have on patient outcomes? And how can technology further enhance the delivery of these services?

Pro Tip:

Frequently Asked Questions About G. Scott Herman and New Day Healthcare

• What was G. Scott Herman’s role at New Day Healthcare?

  G. Scott Herman was the founder and CEO of New Day Healthcare, a leading provider of at-home care services.

• What is New Day Healthcare’s service area?

  New Day Healthcare currently provides services in Texas, Illinois, Kansas, Missouri, New Mexico, and Indiana.

• What was Herman’s “burn the ships” approach to leadership?

  Herman’s “burn the ships” approach signified a commitment to radical innovation and a rejection of traditional healthcare models, prioritizing a longitudinal and integrated care experience.

• How many patients does New Day Healthcare serve annually?

  New Day Healthcare provides care to approximately 120,000 patients each year.

• What is Kaltroco’s relationship to New Day Healthcare?

  Kaltroco is the family office that owns New Day Healthcare.

• What kind of care services does New Day Healthcare offer?

  New Day Healthcare offers a comprehensive range of services, including hospice, home health, pediatric care, and personal care.