The Incident and Initial Response

The roof collapse occurred within the food court area of the Real Plaza Trujillo shopping center, a popular destination for residents and tourists alike. Initial reports indicated a structural failure led to the partial collapse, causing panic and resulting in injuries to six individuals. Emergency services responded swiftly, providing medical attention and securing the area. Peru Trade was among the first to report the incident.

Indecopi’s Findings and the Imposed Fine

Following a thorough investigation, Indecopi determined that Real Plaza Trujillo failed to adequately maintain the structural integrity of the food court roof. The agency cited insufficient inspections and a lack of preventative measures as contributing factors to the collapse. The S/8 million fine is intended to serve as a penalty for these alleged shortcomings and to ensure future compliance with safety regulations. The Peruvian News Agency (ANDEAN) also reported on the fine.

Real Plaza’s Rejection of the Fine

Real Plaza has vehemently rejected Indecopi’s findings and the imposed fine. Company representatives argue that the agency’s claims are unsubstantiated and lack concrete evidence linking the collapse to negligence on their part. They maintain that the incident was the result of unforeseen circumstances and that they had implemented appropriate safety protocols. Infobae details the company’s strong opposition to the fine.

The Role of Indecopi and Consumer Protection

Indecopi plays a crucial role in safeguarding consumer rights and ensuring fair competition within Peru. The agency is empowered to investigate complaints, impose sanctions, and promote responsible business practices. This case highlights Indecopi’s commitment to holding companies accountable for maintaining safe environments for consumers. Caretas Magazine provides further context on Indecopi’s involvement.

What measures should shopping centers take to proactively prevent similar incidents? And how can consumers best protect themselves when visiting public spaces?

Frequently Asked Questions About the Real Plaza Trujillo Incident