Create a group for users to expose their problems
Xiaomi used as a layer on their Android-based MIUI smartphones. It is one of the best layers and generally does not have problems … but recently international users of the brand in the forums complain of many problems and feeling abandoned, without solutions for the bugs they report, which is why the brand has taken actions in this regard.
Xiaomi published a survey where he asked about the issue for two days. As a consequence, he created the MIUI Pioneer Group to fix the problems detected.
This group has been in existence for more than a week, and they will receive complaints from users to solve them. There are two interesting points: it is made up of brand executives, who will publish their progress in the form of a report to users, for those who have similar cases have a guide … but the other point is that it is the most delicate: it is only available in Chinese language, which makes it unfeasible for international users, who cannot even opt for the English language.
Hopefully an international version will be released soon, since it is not the same experience or version and they change the same by country and not only by languages and even functions.
With information from Gizmochina